Touch 'n Go eWallet Users Can Now Enjoy Seamless Cross-border Payments in More Countries

Touch 'n Go eWallet now offers its more than 20 million users a seamless payment experience in popular destinations such as mainland China, Japan, Singapore, South Korea, Thailand, and Indonesia. This development brings its users a vast network of millions of merchant touchpoints, enabled through its integration with national cross-border QR payment and its partnership with Ant Group’s Alipay+. For instance, Touch 'n Go eWallet is now accepted across Indonesia’s QRIS network, allowing its users to pay seamlessly with competitive exchange rates at more than 25 million merchant touchpoints.

Since 2022, Touch 'n Go eWallet has been integrated with Alipay+, a suite of cross-border payment and marketing solutions, enabling cross-border payments for its users across Alipay+’s merchant network in Chinese mainland, Japan, South Korea, and Singapore. Alipay+ has since expanded this service to more countries, most recently in Thailand, demonstrating Touch 'n Go eWallet and Alipay+’s commitment to enhance convenience for both users and businesses, fostering seamless transactions across borders.

Alan Ni, Chief Executive Officer of TNG Digital Sdn. Bhd. said, “Technology has given us the opportunity to address pain points that our users’ experience while travelling, especially while carrying bank notes. I am certain that our users will appreciate the convenience and peace of mind when transacting with our eWallet during their travels.”

When travelling to these countries, users are advised to look out for these logos while making payments.

Users will be able to conveniently transact in the respective country’s local currency with real-time foreign exchange rates displayed in the eWallet before making payments. Payment will be deducted from their eWallet or their GO+ balance, just like payments done locally in Malaysia. More countries are also in the pipeline, including Philippines, Australia, and many more.

There are two ways for users to make payments:

Merchant scans user’s Touch ‘n Go eWallet using ‘Pay’ function:

Step 1: Launch the Touch ‘n Go eWallet

Step 2: Choose the ‘Pay’ icon and tap on ‘swipe up to pay abroad with Alipay+’

Step 3: Select the country to perform mobile payment and view the forex rates

Step 4: Show QR code to merchant

Step 5: Merchant scans user’s QR code

Step 6: Payment complete

User scans merchant’s QR code using ‘Scan’ function:

Step 1: Launch the Touch ‘n Go eWallet

Step 2: Choose the ‘Scan’ icon and scan merchant’s QR

Step 3: Key in amount and confirm

Step 4: Pay now

Step 5: Payment complete

Touch ‘n Go eWallet is the country’s leading e-wallet provider with the widest coverage of merchants. The eWallet is trusted by over 20 million users and growing.