Our Money-back Guarantee promises full compensation within 5 working days if your TNG eWallet is being charged with unauthorised purchases or reload. Our enhanced security features protect you from any risk of losing your eWallet balances through unauthorised transactions:
Artificial Intelligence & Machine Learning
Track and analyse data to detect and prevent unauthorised transactions
Human Intervention
Dedicated risk team for further monitoring and strengthening the backend security system
Receive full compensation within 5 working days upon investigation and confirmation.
Terms & Conditions
Ensure that your eWallet account is linked for TapSecure before the unauthorised incident occurred.
Learn How
Verify your eWallet account and get protected from unauthorised transactions with the Money-back Guarantee.
Verify now
Ensure you submit your claim within 60 days from the unauthorised transaction date to get full compensation.
Report Now